Online forms unavailable

Some of our online forms will be unavailable on Saturday 17 February from 8am to 8pm. This is due to essential maintenance. We apologise for any inconvenience caused.

Report a ticket machine fault

If a ticket machine is out of order, you should use an alternative ticket machine within the same car park or street (where applicable). Payment by mobile phone is available in most council operated parking areas.

You will need to tell us:

  • location of the machine (car park or street)
  • machine ID number (on the front of the machine)
  • details of the fault

Report a faulty machine online

You can also phone us during office hours on 0121 303 7617 or email