Key announcements

Our council tax and benefits online systems and forms may be unavailable on Saturday 21 May between 8am and 2pm due to planned maintenance. Details of how to offer support to Ukraine residents fleeing war, and where to find information and advice are on our City of Sanctuary webpage

Penalty charge notices (PCN)

You have received a PCN for a parking contravention, driving where not permitted, or failing to pay a Clean Air Zone (CAZ) charge. Read more about why PCNs are issued.

If you believe the PCN you have received for one of these offences has been issued incorrectly, you can submit your appeal online.

Online appeals are the most efficient way of submitting an appeal, as the details are automatically allocated to the correct case.

Due to unusually high levels of correspondence at this time, it is currently taking at least 4 weeks for us to send a response.

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