Scheduled maintenance

Our council tax, business rates and online benefits systems will be unavailable on Thursday 26 May 2022 between 6:30pm and 10pm. We apologise for any inconvenience.

Annual Canvass – updating your details

The Annual Canvass for 2020 to 2021 has now started

Each year the Elections Office is required to write to every household in the city to confirm whether the details on the electoral register are correct.

Since early August we have been contacting households across Birmingham to ask residents to confirm who is currently living at the property and is eligible to vote.

Some households will have been communicated with by email. You may therefore receive an email from on behalf of Birmingham City Council asking you to check and either confirm or update the details we hold about who is eligible to vote in your household. Please be assured that this email is genuine. The email may also be delivered to more than one person in the household, if the Elections Office has been supplied with email addresses for multiple members of the household. However, the system will only accept one response per household.

Any households who have not responded to the Canvass Form which went out and which asked for a response, may receive a visit from a personal canvasser, who will be calling to try and obtain the information about residency. This exercise will begin in late October, and if you have recently receive a form or email asking you for information about the people living in your property, there is still time to respond, in order to prevent the canvasser knocking on your door.

If you have any queries you can email us at or contact our helpline on 0121 303 2731.

For more information about electoral registration and elections, please visit

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