Birmingham City Council financial challenges - time to Reset

To find out more about the budget and section 114 notice visit our budget information page

What to do if your landlord does not help you

If you feel your landlord is not doing enough about your report of antisocial behaviour you should:

  1. Submit a formal complaint to your landlord. The Housing Ombudsman Service offers advice on how to complain to your landlord.

    - Council tenants can submit complaints using the city council's comments compliments and complaints procedure
    - Other tenants should check their landlord’s website or ask them about their complaints procedure
     
  2. If you’re not satisfied with how your complaint is being dealt with you can:
    - report it to the Housing Ombudsman if your landlord is registered with them.
  3. Get in touch with our Private Rented Service
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