Key announcements

Due to scheduled maintenance, our 24-hour automated payments line (0121 464 2001) will be unavailable on Sunday 12 July between 8am and midday. We apologise for any inconvenience this may cause. Read the latest advice, information and support about Coronavirus (COVID-19)

Crime or antisocial behaviour?

Some nuisance behaviour is a crime, not antisocial behaviour. Crimes should be reported to the police.

Only the police are able to deal with issues such as: 

  • assault
  • criminal damage, including vandalism
  • drug use, cultivation or drug dealing
  • hate crime
  • prostitution or kerb crawling

Call 999 if you or someone else is in immediate danger, or if a crime is in progress. 

If it is not an emergency, call 101 to report the incident to the police or contact Crimestoppers to give information about crime anonymously.

Hate crime

A hate crime is a crime committed against someone because of their disability, gender-identity, race, religion or belief, or sexual orientation. You can report a hate crime to the police online or call them on 101.