Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Monday 18 March and 7:00am on Tuesday 19 March. Forms or payments submitted or made by phone after 8:30pm may not be received. We are sorry for any inconvenience.

Tree maintenance

We are responsible for trees on land owned by the council.

We prune or remove our trees when they are:

  • diseased, damaged or dying
  • dangerous, because the tree or part of the tree has fallen or is at risk of falling
  • causing damage to a property
  • getting in the way of vehicles or pedestrians
  • blocking street lighting, road signs or traffic lights

We also carry out pruning when it’s needed to keep trees healthy.

We don’t prune every tree each year. Priority is given to trees that are dead, diseased or dangerous.

Reporting guidance

If you want to track progress on your report, you can log in to, or register for, a BRUM account.

Use the map below to start your report. The map will default to a 2 mile radius from Birmingham city centre, and you can:

  • search by entering a post code or road name in the search button (include the property number if known)
  • use the "find my location" circle underneath the zoom tabs to use your current location when making a report
  • use the "plot new enquiry" tab and zoom in to choose the location manually

When you have marked the location on the map, use the "submit new enquiry" tab to begin completing the form.

You can add additional location information within the form once the mapping point has been submitted.

NB The map may not be displayed if you are using an older version internet browser (such as Internet Explorer 10 or earlier).

rating button