Order or renew garden waste
Garden waste subscriptions for 2018 will open to new customers on 1 February 2018, where you can purchase the service online for £38 instead of £40 via the telephone.
For existing customers, to renew your discounted service, please use the web address we provided in the email or letter we have recently sent to you. If you have not received a letter or an email please check any account which you may have used to set up your 2017 garden service, including any associated junk or spam mail boxes for anything sent from “@public.govdelivery.com”. If you are still unable to find the email or have not received a letter please call us on 0121 303 1112.
Garden waste is collected fortnightly. This year the first collections start between 5 and 16 March 2018, and final collections will take place between 27 November and 8 December 2018. Check your collection day.
What we would like you to do:
- Put your garden waste bin or sacks out by 6am on your collection day. We will collect your garden waste between 6am and 3:30pm
- Ensure there is no excess garden waste outside the bin or sack
- Only place the correct garden waste items in the bin or sack
- Ensure the bin lid is shut and the sacks are tied
If you're moving home, or for more information on your garden waste service, refer to the garden waste terms and conditions.