Request an assisted collection

If you are disabled, a blue badge holder or are not well enough to put out your bin we will help you.

When you apply for this service, we may ask you for proof that you are eligible.

If you live with someone who is 16 years old or above who could put out your rubbish, you will not be eligible for the assisted collection service.

We may withdraw this service at any time if we believe you are no longer eligible.

Apply for assisted collection

As part of our changes to waste services, you may be asked to create or log in to a BRUM account to apply. Creating an account is free.

Last updated: 4 December 2025