Online and telephone payments

Due to essential maintenance, telephone and online payments will not be available between 8am and 6pm on Tuesday 24 April. Sorry for any inconvenience caused.

What we will and won't collect

We will collect:

  • beds / mattresses
  • sofas
  • fridge
  • freezer
  • rubbish including garden waste (any rubbish or garden waste will need to be wrapped in sacks. 3 sacks = 1 bulky item)
  • white goods (fridges, freezers and washing machines)

We won’t collect:

  • soil, rubble and building waste
  • broken glass panes (unless boxed or wrapped and clearly marked and no more than 1 x 1.5 meters in size)
  • sheds
  • boilers
  • gas canisters
  • asbestos
  • pianos
  • mobility scooter

You can take all these things, except asbestos, to your nearest recycling centre.