Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Order or renew garden waste


Its not too late to order garden waste collections. Sales close 31 July. Order or renew your garden waste subscription at the current price of £48 online and £50 over the phone, for fortnightly collections between early March and early December. 


  • Garden waste is collected fortnightly.
  • Collections started between 4 and 15 March 2019 and final collections will take place between 25 November and 6 December 2019.
  • Once purchased, bin subscription stickers will be posted out within 14 days.
  • We will always try to collect on the same day as your household waste but in some circumstances it may be on a different day. The letter with your bin sticker will confirm your collection day or alternatively you can check your collection day
  • Any new or additional bins will be delivered with a subscription sticker attached.
  • You can order more than one garden waste service at an additional cost.

You need a new online BRUM account to order or renew your garden waste.

Even if you already have an old online account you will still need to register for a new BRUM accountCreate a BRUM account if you don’t already have one.

Please note: We have recently updated the garden waste forms to provide you with a better customer experience.

Renew Garden Waste Subscription

New or Additional Garden Subscriptions

Please note: To help reduce the amount of single use plastic in our garden waste recycling we are no longer offering sack collections to properties suitable for wheelie bins.  We appreciate this may cause inconvenience to some of our customers but we believe that this is the right step to take.  When you renew your subscription, we will deliver a new garden waste wheelie bin (brown lid) to your property.

What we would like you to do:

  • Put your garden waste bin or sacks out by 6am on your collection day. We will collect your garden waste between 5:30am and 3:30pm
  • Ensure there is no excess garden waste outside the bin or sack
  • Only place the correct garden waste items in the bin or sack
  • Ensure the bin lid is shut and the sacks are tied

If you're moving home, or for more information on your garden waste service, refer to the garden waste terms and conditions.

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