Local support for asylum seekers
As a City of Sanctuary, we welcome and support people seeking asylum.
To prevent homelessness and promote resettlement and integration, we work with:
- Serco
- the Home Office
- West Midlands Police
- NHS
- voluntary sector organisations
- other local partners
Online directories of services
Migrant Advice Portal
Visit the Migrant Advice Portal for advice about health, education, legal, and social issues.
This website is fully translatable into most languages.
The Waiting Room (TWR)
TWR is a health and wellbeing directory of resources.
Food Justice Network
Use the Food Justice Network map to find where to get free or cheap food including:
- foodbanks and pantries
- community cafes
- pay-as-you-feel for cooked food
Warm Welcome Spaces
Warm Welcome Spaces provide free, safe, and warm places where people can go if their house is too cold in winter.
You can also:
- charge your mobile device
- use the internet
- get advice and support
Health and wellbeing services
Be Active scheme
The Be Active scheme provides free fitness activities in our wellbeing centres for all Birmingham residents including:
- swimming
- group exercise classes
- gym sessions at certain times during the day
To get a membership card, asylum seekers need a letter on official letterhead paper confirming residential status and signed by the manager of your accommodation.
Contact your local wellbeing centre to find out more and book an appointment to become a Be Active member.
Find locations and contact details for wellbeing centres with the Be Active scheme
Freedom from Torture
Freedom from Torture provide specialist psychological therapy to help people who have survived torture.
The Homeless Health Exchange
The Homeless Health Exchange provides help for health concerns of people who are homeless and who moved to Birmingham as refugees or asylum seekers. You can get appointments to speak to a doctor or nurse.
Education services
School attendance
All children under 16 years old must attend school.
For advice about school places contact the school admissions service:
- Email: admissions@birmingham.gov.uk
- Phone: 0121 303 1888
Learning English for adults – ESOL Hub
The ESOL hub provides information about English classes for adults.
It will help you find out what course you need and who can provide it.
- Email: help@esolhub.co.uk
Support groups and charities
There are many organisations across Birmingham providing services to asylum-seekers and refugees.
Refugee and Migrant Centre
Visit the Refugee and Migrant Centre for information, advice and guidance on immigration, housing or homelessness, benefits, education, and health.
Drop-in:
- Days and times: Monday, Tuesday, Thursday, and Friday from 9:00am to 1:00pm
- Place: Refugee and Migrant Centre, Second Floor, Chamberlain Building, 36 Frederick Street, Birmingham. B1 3HN
Journey LGBT+ Asylum Group
The Journey LGBT+ Asylum Group is a support group for LGBT+ asylum seekers who live in Birmingham and West Midlands.
St Chad’s Sanctuary
St Chad’s Sanctuary provides free clothes, hygiene supplies, items for children and babies, and food parcels.
- Drop in: Monday, Wednesday, and Friday from 10:30am to 1:30pm at 72-74 Shadwell Street, B4 6HA. Bring your ID card or Home Office letter.
- Email: info@stchadssanctuary.com
- WhatsApp: 07898 062 765
British Red Cross
British Red Cross offers emergency help, one-to-one support and casework, special services for children and families, and family reunions. They work with young asylum seekers to help them understand the UK better.
- Email: RSWestMids@redcross.org.uk
- Phone: 0121 766 5444
Sanctuary Grants
The government introduced the Asylum Dispersal Fund in 2022. The fund supports councils to address concerns about pressure on local services associated with supporting asylum seekers.
To decide how to best use the funding, we held consultations with voluntary sector organisations representing asylum seekers.
In 2024 we introduced our Sanctuary Grant scheme. So far, 14 organisations have received a grant to provide support services to asylum seekers living in Birmingham.
Page last updated: 25 July 2024