BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

Return and recovery

When it is safe to do so, the responding agencies will declare an ‘All Clear’ which will be communicated directly to rest centres and via broadcast media and social media.

Following the ‘All Clear’ notification:

  • the return of people will be phased and controlled to avoid traffic chaos
  • public transport services will be resumed
  • transport will be arranged to return evacuees from rest centres to their homes

The need to activate recovery arrangements and meet recovery needs will vary from emergency to emergency. It will be led by Birmingham City Council in liaison with appropriate organisations, including local community groups and volunteers.

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