BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

Shelter and welfare

If you are evacuated, you will be more comfortable staying with friends and family, however if this not possible, Birmingham City Council has a responsibility to provide temporary shelter and welfare. A number of sites across Birmingham have been pre-designated as rest centres, providing short-term and/or overnight accommodation and meals.

For the most vulnerable evacuees who may not be able to self-evacuate, transportation will be provided to the nearest rest centre.

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