BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

Roles and responsibilities

The emergency services and Birmingham City Council work together with an overarching aim to protect life, property and the environment. The wider roles and responsibilities include:

Service Responsibility
West Midlands Fire & Rescue Service
  • Life-saving through search/rescue
  • Fire fighting
West Midlands Ambulance Service
  • Triage
  • Treatment
  • Transportation of casualties to hospital
West Midlands Police
  • Secure and preserve the scene
  • Collect evidence
  • Manage the public
  • Family liaison
Birmingham City Council
  • Meet welfare needs
  • Provide rest centres/shelter
  • Provide information to the public
  • Road closures/diversions
  • Clean up/waste management
  • Manage the return to normality


rating button