Scheduled maintenance

Due to scheduled maintenance our Council tax and Benefit claim systems will be unavailable between 7pm and 11pm tonight, Wednesday 26 February 2020. We apologise for any inconvenience this may cause.

Enquiry about my temporary accommodation

Repairs

If you smell gas please ring the national gas emergency service right away on 0800 111 999.

If you are currently in temporary accommodation provided by Birmingham City Council and need to report a repair please do the following:

  • If you are in a hotel or bed and breakfast please contact the staff there to resolve the issue.  If you have done this and the problem has not been resolved please use the form below.
  • If you are in a Birmingham City Council run Homeless Centre please contact the staff at the centre.
  • If you are in self-contained or shared accommodation provided by a private landlord or agency then please contact them directly to report the repair.  If you have done this and the problem has not been resolved please use the form below.
  • If you are in self-contained council owned temporary accommodation (also known as ‘dispersed’) please report a repair. 
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