How to pay your charges

BRUM account

You can use your BRUM account to pay your temporary accomodation charges. Sign in to your BRUM account, or register for an account if you do not have one.

Standing order

To pay by a bank standing order weekly or monthly, you will need to give your bank our payee details. These are:

Birmingham City Council - Housing Income
Bank name: Barclays Bank
Sort code: 20-07-90
Account number: 33620360

You will also need your 12-digit payment reference number. This number will start with 1, 2, 30, 41, 51 or 61.

If you fail to pay

Failure to pay for your housing may result in you losing it.

If the council has a full housing duty towards you, this may end if you lose your temporary housing due to arrears.

This means that we will no longer have a duty to find you permanent housing, and you will need to find your own.

If you are at risk of not paying, you must tell us. You can phone the income recovery team on 0121 675 5535, or you can email TAIncomeRecovery@birmingham.gov.uk.

Page last updated: 13 May 2026