Temporary accommodation charges
You are responsible for the charges for your temporary housing. If you are on a low income, you may be entitled to housing benefit payments towards this cost. It is your responsibility to claim this.
If you need help to fill in the form, email TAIncomeRecovery@birmingham.gov.uk.
Help and support
Available help and support:
- make a benefit claim
- money advice – if you are struggling to meet the costs of your housing charges
- phone the temporary accommodation income recovery team on 0121 675 5535 if you are struggling to, or are unable to, make your payments
- email the Temporary Income Recovery team on TAIncomeRecovery@birmingham.gov.uk
- financial advice – organisations that can offer advice and support on money issues
Page last updated: 13 May 2026