Key announcements

Due to scheduled maintenance, some of our forms and online services may be unavailable on Sunday 19 September between 9am and 11am. We apologise for any inconvenience caused. We want to provide a customer experience that exceeds your expectations. Help us do this by completing our survey on the BeHeard website

I cannot afford my rent

As a tenant you are contractually obliged to pay your rent and this should be your priority above most other expenses.  You must consider whether there are expenses that could be reduced.  This includes:

  • TV/high speed internet packages/smart phones etc
  • Car
  • Socialising/entertainment
  • Cigarettes/alcohol
  • Holidays

If you are evicted for rent arrears and apply for homeless assistance you may not be offered assistance if it is found out that you did not pay your rent when you could have done so.  This includes if it is felt that you spent money on non-essential things rather than paying your rent. 

For financial help visit our page on money advice, budgeting and managing debt.

Please consider some of the other housing options available.

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