Are you struggling with the cost of living?

You can find help with accessing grants, useful advice and money that you may be entitled to. Visit our cost of living support page


Certificate Processing Times

Standard certificates are being dispatched in around 4 to 5 weeks from the time of application, which may change slightly according to demand.

If you need a certificate urgently, you should use our Priority service. Most priority orders are posted within 48 hours, but this is not guaranteed.

You cannot apply for or collect a certificate in person. Orders can only be made online or by post. All orders will be dispatched through Royal Mail.

Please check the current timescales for receiving certificates.

Page last updated: 28 March 2023

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