Ending your council tenancy
Notice period
You must give a minimum of 4 weeks notice. The last date of your tenancy must be a Sunday.
If you are moving to another BCC council property, you do not need to go through this process. You need to talk to your lettings officer.
How to give notice
Online
To give notice online, you need to sign in to or create a BRUM account.
Once you have signed in, you will arrive at your account page. Scroll down until you see the 'Housing' section and select 'Other housing online services'.
Read the information under 'End your tenancy' and then select 'End your tenancy'.
By phone
To give notice by phone, you need to phone 0121 216 3030, extension 4.
Voids team contact details
South District Voids Team
Serving: Edgbaston, Northfield, Selly Oak
Stonebrook Way,
Weoley Castle
B29 5UT
Phone: 0121 464 2447 or 0121 464 6007
Email: thesouthvoidsteam@birmingham.gov.uk
East District Voids Team
Serving: Hodge Hill, Yardley, Hall Green
Kings Road Depot
150-152 Kings Road
Tyseley
B11 2AP
Phone: 0121 303 1834
Email: HodgeHillYardleyVoidsLettingsTeam@birmingham.gov.uk
North and West Districts Voids Team
Serving: Erdington, Ladywood, Perry Barr, Sutton Coldfield
College Road Depot
599-603 College Road
Kingstanding
B44 0AY
Phone: 0121 303 4770
Email: LadywoodVoidLettingsTeam@birmingham.gov.uk
All of our offices have a post box outside. You can drop keys and notices into these:
- 8:00am to 5:15pm, Monday to Thursdays
- 8:00am to 4:15pm, Fridays
Cancel or change your notice
If you're not going to be leaving your property on the date you told us, contact your local voids team.
If you want to change your notice period, you should tell us why you won’t be leaving on the agreed day and what date you will now be moving on.
You can cancel your notice and remain in your property, just let us know.
You are not allowed to have 2 tenancies running at the same time.
Ending the tenancy of someone who has died
We have general guidance on what to do after someone dies.
When you use the government’s tell us once service, we will get the notification of the death.
You will usually have around 2 weeks to clear the property. Let your local voids team know if you need to keep the keys until the funeral. You will have to return the keys after the funeral.
We may be able to give you advice on clearing the property.
We also have guidance on donating items you don’t need, and a bulky waste collection service.
Page last updated: 19 March 2025
