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Cancel your Careline service | Careline emergency alarm | Birmingham City Council

Coronavirus (COVID-19)

Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19) Latest updates

Cancel your Careline service

If you would like to cancel your Careline service, call us on 0121 303 3826 or email us at careline@birmingham.gov.uk.

Please let us know as soon as you wish to end your Careline service.

If you don’t let us know you want to cancel your Careline service, you will still be charged for it.

On some Sheltered Housing Schemes the Careline system cannot be removed, please call 0121 303 3637 to check if this applies to your home.