Ukraine crisis

As people around the world watch what’s happening in Ukraine, Birmingham’s communities are coming together to support international appeals and efforts to help those fleeing war. Details of how to offer support and where to find information and advice can be found on our City of Sanctuary webpage


Sheltered and Extra Care Housing Schemes provide support to their residents to help them live independently for longer.

The schemes are aimed at people who can usually manage on their own, but feel safer knowing help and support is nearby if needed.

Our schemes can help you:

  • to maintain your independence, while feeling safer and supported
  • stay part of the community and have company when you want it, and privacy when you don’t
  • have peace of mind and a sense of security

When you first come into sheltered housing, a support officer will visit to help you to create a support plan that meets your needs. The support officer can also arrange to visit you regularly.

You will also have access to Careline, a 24 hour emergency response service.

Birmingham City Council runs 130 sheltered housing schemes for older and more vulnerable people across the city. There are also around 25 Extra Care housing schemes run in partnership with the Extra Care Charitable Trust and housing associations.

If you live in sheltered housing, you can help us monitor the service provided, by joining your Sheltered Housing Liaison Boards

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