Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Personal information request

We will treat any personal information by which you can be identified (e.g. name, address, email) in accordance with the Data Protection Act of 2018.

Please note: When completing the form you will need to attach proof of ID. This can either be driving licence, passport, council tax bill, birth certificate or a recent utility bill.

Please also be aware that navigating to the guidance notes held on page 2 will close this form. You should read the associated guidance notes beforehand, and complete this form without leaving this page.

Privacy notice

The personal data that you provide will be used to process your request for information and the legal basis for this processing is the Data Protection Act 2018 and General Data Protection Regulations 2016. You must complete this form in order for the Council to process your request and respond to you. If you do not provide this information as part of this form the Council will not be able to consider your request. Your personal data will be shared with Birmingham City Council officers only. Any request for information which requires information from our contractors will be anonymised before it is passed to them. Your personal data will be kept for three years after the calendar year the request was responded to. You have the right to access your personal data and to complain if you think your data is being used incorrectly. You may also have other rights, such as to have your data corrected or erased. For full details on your personal data rights please see the Council’s main Privacy Notice on . For the Data Controller and Data Protection Officer’s contact details and further information please see the Council’s main Privacy Notice on

rating button