Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.


Birmingham City Council, Environmental Health, utilise a third party company, Kingdom Services Group Ltd (the contractor) to undertake fixed penalty enforcement and respond to incidents of low level environmental crime and anti-social behaviour on behalf of the council. In addition, authorised officers from Environmental Health may also undertake similar work.

Under the contract, personal data is collected, processed and stored by the contractor on behalf of the council. Officers will process this data if issues are raised by the individual about the encounter on the street and/or if the matter is referred to prosecution. Similar data collected by council officers is stored on computers and processed if the matter is subject to complaint or prosecution.

This privacy notice explains what information is collected and how it is used. Our core obligations under the Data Protection Act 2018 and commitments are set out in the council’s privacy statement.

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