Help us get the customer experience right for you

We want to provide a customer experience that exceeds your expectations. Help us do this by completing our survey on the BeHeard website

Our details

The council is registered as a ‘joint data controller’ for the purposes of the Data Protection Act 2018 and The General Data Protection Regulations (EU) 2016/679 with the Information Commissioner’s Office (ICO). Our registration details are:

Birmingham City Council
Council House
Victoria Square
Birmingham
B1 1BB

Registration No: Z4594350.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact the council's Data Protection Officer:

Corporate Information Management Team
PO Box 16366
Birmingham B2 2YY
Email: infogovernance@birmingham.gov.uk

rating button