Telephone problems

We are currently experiencing technical issues with our telephone lines.  Please be assured that we are working on a solution to the problem to ensure our phone lines are back up and running as soon as possible. 

In the meantime, find out more about our online account. 

Visit the BRUM account

If you continue to struggle to contact us, please use these temporary numbers to access the services you require:

Service

Temporary phone number

Adult Social Care

020 02000315

Anti-social behaviour

020 02009537

Benefits Services

020 02000319

Children’s Services

020 02008644

Elections

020 02008919

Environmental Health

020 02008928

Highways

020 02009020

Housing Options & Homelessness Services

020 02009065

Housing Repairs

0121 808 0018

Neighbourhood Offices

020 02009322

Parking & Permits

020 02009361

Parks

020 02009372

Planning

020 02009497

Rents

020 02009197

Revenues

020 02000791

Switchboard

0121 808 0019

Tenancy Estate Management

020 02009559

Waste Management

0121 808 0021

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