Telephone problems
We are currently experiencing technical issues with our telephone lines. Please be assured that we are working on a solution to the problem to ensure our phone lines are back up and running as soon as possible.
In the meantime, find out more about our online account.
If you continue to struggle to contact us, please use these temporary numbers to access the services you require:
Service |
Temporary phone number |
Adult Social Care |
020 02000315 |
Anti-social behaviour |
020 02009537 |
Benefits Services |
020 02000319 |
Children’s Services |
020 02008644 |
Elections |
020 02008919 |
Environmental Health |
020 02008928 |
Highways |
020 02009020 |
Housing Options & Homelessness Services |
020 02009065 |
Housing Repairs |
0121 808 0018 |
Neighbourhood Offices |
020 02009322 |
Parking & Permits |
020 02009361 |
Parks |
020 02009372 |
Planning |
020 02009497 |
Rents |
020 02009197 |
Revenues |
020 02000791 |
Switchboard |
0121 808 0019 |
Tenancy Estate Management |
020 02009559 |
Waste Management |
0121 808 0021 |