Are you struggling with the cost of living?

You can find help with accessing grants, useful advice and money that you may be entitled to. Visit our cost of living support page

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Payment reference number

You will need the payment or account reference number on your bill, invoice, letter, or statement.

Business Improvement District account number is 10 digits beginning with 70.

For a Business Rates account the number is 10 digits beginning with 60.

A Council Tax reference number is 10 digits beginning with 50.

Housing or rent account numbers are 12 digits beginning with 1, 2, 30, 41, 51, or 61.

General council payment reference numbers are 10 digits beginning with 31, 51, or 90, or 9 digits beginning with 91, or 17 digits beginning with 31.

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