Tenant satisfaction measure surveys - 2023 results
In 2023 we conducted our first Tenant Satisfaction Measure (TSM) surveys online, in-person and over the phone.
We have published our results:
We are committed to using our tenant’s valued feedback to make informed decisions and vital improvements across the housing service.
We would like to express our thanks to tenants who took part in 2023.
Details about how to take part in future TSM surveys, will be announced when they become available.
Page last updated: 7 August 2024
