Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

Certificates

Certificate processing times

Standard certificates are being despatched in around 4 to 6 weeks from the time of application, based on demand.

If you need a certificate urgently, you should use our priority service. Most priority orders are posted within 48 hours, but this is not guaranteed.

You cannot apply for, or collect, a certificate in person. Orders can only be made online or by post. All orders will be sent using Royal Mail.

Check the current timescales for receiving certificates.

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