About my BRUM account

The BRUM account can help you to:

  • Request and track a range of council services
  • Ability to edit and complete saved forms
  • View your local services and facilities
  • Access to campaigns and marketing content

You will need a BRUM account to access the following services:

  • Council Tax
  • Business Rates
  • Garden Waste
  • Housing Rents

To access some services you will also need to authenticate who you are and allow your BRUM account details to be shared with the council’s other systems

Register for a BRUM account


Sign in to your BRUM account

Please note: you will still need to use the old online account for;

  • some of the waste services, including; missed bin collections, bulky waste, street cleaning

Log in to your existing old online account

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