Waste dispute resolution

Return to weekly household waste collections. Find out more – including your collection day

About my BRUM account

The BRUM account can help you to:

  • Request and track a range of council services
  • Ability to edit and complete saved forms
  • View your local services and facilities
  • Access to campaigns and marketing content

You will need a BRUM account to access the following services:

  • Council Tax
  • Business Rates
  • Housing Rents

To access some services you will also need to authenticate who you are and allow your BRUM account details to be shared with the council’s other systems

Register for a BRUM account

or

Sign in to your BRUM account

Please note: you will still need to use the old online account for;

  • waste services, including; missed bin collections

Log in to your existing old online account

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