Key announcements

Due to scheduled maintenance, some of our forms and online services may be unavailable on Sunday 19 September between 9am and 11am. We apologise for any inconvenience caused. We want to provide a customer experience that exceeds your expectations. Help us do this by completing our survey on the BeHeard website

About my BRUM account

The BRUM account can help you to:

  • Request and track a range of council services
  • Ability to edit and complete saved forms
  • View your local services and facilities
  • Access to campaigns and marketing content

You will need a BRUM account to access the following services:

  • Council Tax
  • Business Rates
  • Waste & Recycling
  • Housing Rents
  • Environmental Health

To access some services you will also need to verify who you are and allow your BRUM account details to be shared with the council’s other systems

Register for a BRUM account

or

Sign in to your BRUM account

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