Key announcements

Due to scheduled maintenance, our 24-hour automated payments line (0121 464 2001) will be unavailable on Sunday 12 July between 8am and midday. We apologise for any inconvenience this may cause. Read the latest advice, information and support about Coronavirus (COVID-19)

How to register for a BRUM account

  • Select the register link at the top of any page
  • After providing your email address you will receive an email link to the registration form
  • The registration form requires, first name, surname, postal address and email address

Once signed into your BRUM account you will have access to personalised information and services that you can request and track in your account.