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Welcome to birmingham.gov.uk



Wheelie Bin Enquiry

For all your wheelie bin related enquiries

All households suitable for wheelie bins will have been sent a green card and will be allocated the following standard set of wheelie bins:

  • 1 x rubbish bin (180 litre – holds 2-3 sacks)
  • 1 x recycling bin (240 litre – holds 3-4 sacks)

If you have any additional requirements or have a specific query relating to wheelie bins please review the information below.

Important notice: If you have recently received a green card and live in any of the wards below, please raise requests for a larger rubbish bin and/or an additional recycling bin(s) by no later than 21st August 2015. All other wards may request the below enquiries at any time.

Northfield Weoley Longbridge
Kings Norton Edgbaston Quinton
Selly Oak Bourneville Bartley Green
If you live in one of the wards above and would like to know more about wheelie bins, what to do when they arrive, and how to use them, please see the below video which was produced by children from TNT News in conjunction with Birmingham City Council.


Before raising an enquiry by clicking the 'Wheelie Bin Enquiry' button below, please ensure you have:

  • An online Birmingham City Council One Account as you will be asked to log in to your online account. You can register for an online account here, if you don't already have one.
  • The correct address displayed within the “service location” box before submitting the ‘Wheelie Bin Enquiry’ form. To update your address, simply amend these details in your account. Please log out of your online account and then log back in to check that your address details have been updated.
  • Reviewed the relevant section below and selected the correct enquiry ‘type’ so that your enquiry can be dealt with efficiently.

Additional Recycling Bin

Green Card Enquiry

Red Card Enquiry

Large rubbish/refuse bin 6-8 people in household (240 litre wheelie bin)

Large rubbish/refuse bin 9+ people in household (360 litre wheelie bin)

Small rubbish/refuse bin – 240L/360L residents only

Large Refuse Wheelie Bin - Clinical Waste

Wrong number of Bins Delivered

No Garden Waste Bin/Sacks Delivered

Payment Enquiry

Presentation Point Enquiry

Opt Out of Service

Please Note: We have assessed all properties across the city. Some of which are not suitable for wheelie bins. These households will remain on a sack and box collection service.