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Due to essential maintenance some of our forms will be unavailable on Saturday 23 July 2016 from 3.30 am to 1 pm. We apologise for any inconvenience caused.

Welcome to birmingham.gov.uk

Wheelie Bin Enquiry

For all your wheelie bin related enquiries
We have now completed the wheelie bin distribution across the City and over 350,000 properties are benefiting from the use of wheelie bins. If you have any additional requirements or have a specific query relating to wheelie bins please review the information below.

Wheelie bin information

Household rubbish is collected weekly and recycling is collected on a fortnightly basis. You can check your collection schedule here.

Rubbish bin provision – dark grey lid
  • 180 litre – Standard size bin issued to all households
  • 240 litre – 6-8 people in household
  • 360 litre – 9+ people in household
Recycling bin provision – blue lid
  • 240 litre with a pod for paper recycling
Garden bin provision – brown lid (annual subscription only)
  • 240 litre wheelie bin


Before raising an enquiry by clicking the 'Wheelie Bin Enquiry' button below, please ensure you have:

  • An online Birmingham City Council One Account as you will be asked to log in to your online account. You can register for an online account here, if you don't already have one.
  • The correct address displayed within the “service location” box before submitting the ‘Wheelie Bin Enquiry’ form. To update your address, simply amend these details in your account. Please log out of your online account and then log back in to check that your address details have been updated.
  • Reviewed the relevant section below and selected the correct enquiry ‘type’ so that your enquiry can be dealt with efficiently.

Additional recycling bin

Large rubbish/refuse bin 6-8 people in household (240 litre wheelie bin)

Large rubbish/refuse bin 9+ people in household (360 litre wheelie bin)

Small rubbish/refuse bin – 240L/360L residents only

Large refuse wheelie bin - clinical waste

Wrong number of bins delivered

No garden waste bin/sacks delivered

Payment enquiry

Presentation point enquiry

Red card enquiry

Green card enquiry

Opt out of service

Please Note: We have assessed all properties across the city. Some of which are not suitable for wheelie bins. These households will remain on a sack and box collection service.