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Wheelie Bin Enquiry

For all your wheelie bin related enquiries
All households suitable for wheelie bins will have been sent a green card and will be allocated 1 x rubbish bin (180 litre - holds 2-3 sacks) and 1 x recycling bin (240 litre - holds 3-4 sacks). If you have any additional requirements or have a specific query relating to wheelie bins please review the information below.

Important notice: If you have received a green card and live in any of the 10 wards below, you have missed the 21st August 2015 deadline for requesting a larger rubbish bin and/or an additional recycling bin(s). If you require a larger rubbish wheelie bin and/or additional recycling wheelie bin(s), please raise a Wheelie Bin Enquiry after 15th February 2016. By this time we will have completed all planned deliveries of rubbish and recycling bins in the area and will be in a position to look into your request.

Bartley Green, Billesley, Bourneville, Edgbaston, Kings Norton, Longbridge, Northfield, Quinton, Selly Oak, Weoley

Wheelie Bins come to Birmingham Video: If you live in one of the 10 wards above, this video produced by children from TNT News lets you know more about wheelie bins, what to do when they arrive and how to use them. Please visit our Wheelie Bin Rollout page for more information about the wheelie bin rollout scheme.


Before raising an enquiry by clicking the 'Wheelie Bin Enquiry' button below, please ensure you have:

  • An online Birmingham City Council One Account as you will be asked to log in to your online account. You can register for an online account here, if you don't already have one.
  • The correct address displayed within the “service location” box before submitting the ‘Wheelie Bin Enquiry’ form. To update your address, simply amend these details in your account. Please log out of your online account and then log back in to check that your address details have been updated.
  • Reviewed the relevant section below and selected the correct enquiry ‘type’ so that your enquiry can be dealt with efficiently.

Please note: If you live in any other Birmingham ward not listed above, you may request the below enquiries at any time.


Additional recycling bin

Large rubbish/refuse bin 6-8 people in household (240 litre wheelie bin)

Large rubbish/refuse bin 9+ people in household (360 litre wheelie bin)

Small rubbish/refuse bin – 240L/360L residents only

Large refuse wheelie bin - clinical waste

Wrong number of bins delivered

No garden waste bin/sacks delivered

Payment enquiry

Presentation point enquiry

Red card enquiry

Green card enquiry

Opt out of service

Please Note: We have assessed all properties across the city. Some of which are not suitable for wheelie bins. These households will remain on a sack and box collection service.