Report possible abuse or neglect of a vulnerable adult

Anyone can be the eyes and ears of an at-risk person and help protect them from being abused.

If you’re worried about the possible abuse or neglect of a vulnerable adult (someone who can’t protect themselves), and they’re not in immediate danger, then please contact us as soon as possible to let us know.

Report abuse to Birmingham City Council on 0121 303 1234 or email ACAP@birmingham.gov.uk.

Emergency duty team office hours:

  • Monday to Thursday, from 5.15pm to 8.45am
  • Friday to Monday, from 4.15pm to 8.45am

If you think there has been a crime, but it’s not an emergency, contact West Midlands Police as soon as possible on 0345 113 5000 or 101.

Out of hours emergency

If you need to contact us out of normal office hours, please call our emergency helpline on 0121 675 4806.