Contacting us about adult social care services and support | How to contact us about adult social care services and support | Birmingham City Council

We use cookies for analytics and user feedback — it will help us if you would them.

Coronavirus (COVID-19)

Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19) Latest updates

How to contact us about adult social care services and support

Contacting us about adult social care services and support

You can contact us online:

Online referral form : Begin now

If you want to contact us about someone we are already working with, you can leave a message using our online message form.

Online message form : Begin now

These forms are processed during our normal working hours.

Our normal opening hours are:

Monday to Friday: 9am to 5pm

You can also contact us in the following ways:

Email: acap@birmingham.gov.uk

For text relay service:

If you have a hearing impairment you can contact us by using the text relay service. Details of this service can be found on the Text Relay website

For recent updates on Secure GCSX inbox, visit out dedicated webpage.

Next page Contacting us in an emergency

Visited pages

Please enable javascript in your browser settings to view virtual breadcrumbs marking the 9 most recent pages you have visited on birmingham.gov.uk.

The following links are virtual breadcrumbs marking the 9 most recent pages you have visited on birmingham.gov.uk. If you want to remember a specific page forever click the pin in the top right corner and we will be sure not to replace it. .

Council Services

Can’t find the service you are looking for?

A full list of services can be found on our A–Z listings page.