Key announcements

Due to maintenance, some of our online forms and systems will be unavailable from 6:00am on Saturday 30 March to 7:00am on Monday 1 April. We are sorry for any inconvenience. To find out more about the section 114 notice, visit our section 114 page

Safe use of hackney carriages (taxis) and private hire vehicles

To stay safe whilst using licensed taxis and private hire vehicles, make sure you:

  • never get into a private hire vehicle if you have not booked it through an operator
  • book private hire vehicles in advance - the driver will not be insured to carry you if you don’t
  • check that the vehicle you’re getting into is the vehicle you booked
  • do not tell the driver your name; ask what name is on the booking
  • find out where the nearest rank is in relation to where you’re going so that you can get straight into a vehicle when you’re ready to go home
  • use the marshalled taxi ranks at weekends on Broad Street and Arcadian Centre wherever possible as they’re in busy well lit areas
  • avoid leaving the busy areas and heading down the back streets which attract uninsured and unlicensed vehicles
  • look out for the required signage on the vehicle
  • always try and take down the vehicle's plate number or registration number.
  • after nights out try and travel with friends and check that the last person dropped off made it home safely

Find a city centre taxi rank

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