Click to chat with Brum Bot, our AI-powered virtual assistant. ×
Benefits of having your records shared | Birmingham and Solihull Shared Care Record | Birmingham City Council

Benefits of having your records shared

Health and social care professionals use the Shared Care Record (ShCR), also known as Collaborative Care Record (CCR), to support your care so that:

  • you do not have to repeat your details every time you need care
  • staff can see important details such as your medicines and allergies
  • staff can make safer decisions by seeing recent test results, scans, letters and other records
  • health professionals can understand any social care support you receive
  • you may get care more quickly because staff do not need to wait for information to be sent by phone, letter or email
  • your care can be better joined up across different organisations

The CCR does not change your records. It lets authorised staff view information from different systems in one place.


Page last updated: 26 May 2026

Feedback button