Who can access your information and what they can see
Who can look at your information
The Shared Care Record ShCR allows health and care professionals who are directly involved in your care to view the types of information explained on this page.
Being able to see this information will help them give you the best care as quickly as possible without having to make phone calls or wait for other organisations to send details to them.
The ShCR operates across health and care organisations within the following 3 Integrated Care Board (ICB) areas:
- Birmingham and Solihull ICB
- Coventry and Warwickshire ICB
- Hereford and Worcestershire ICB
ICBs are statutory NHS organisations responsible for planning, funding, and overseeing most health and care services within a specific local region. This means that your information is available quickly for professional health and care staff in any of these areas when they are caring for you.
Within these ICBs, the following organisations are part of the ShCR:
- GP practices
- hospitals
- ambulance services, including NHS 111 and 999 where needed
- community services
- mental health services
- social care services
- urgent care providers
- prison healthcare
- drug and alcohol services
What they will see
Healthcare information
This may include:
- your basic details, such as your name, address, date of birth and NHS number
- contact details for someone to reach in an emergency
- details about your health and care, including conditions, treatment, operations, medicines and allergies
- information about appointments, hospital visits and other care you have received
- test results, scans and clinical reports
- letters and documents about your care, such as discharge summaries, care plans and referrals
- relevant risks, alerts and safeguarding information
- other important information needed for your care, such as maternity information, Mental Health Act status, or end of life preferences
Social care information
This may include:
- your basic details, such as your name, address, date of birth and NHS number
- contact details for someone to reach in an emergency
- social care assessment information
- details of the care and support you receive, including care providers and services used
- medicines and health information that are relevant to your care
- appointments and summaries of care received from other services
- relevant safeguarding information
- other important information needed for your care, such as end of life preferences
Page last updated: 26 May 2026
