Get involved with our Customer Service Strategy
If you're an individual
We want to deliver great customer services, made with you in mind.
We also want to talk to you about how we can create a better experience for people using our services.
Sign up to receive details by email.
If you're an organisation or community group
Help us to create a city where all organisations work together for the benefit of everyone.
We want to work with:
- other public sector organisations
- our suppliers
- businesses
- community groups
Share your experiences of using our services, so the changes we make lead to real improvements in how you use them.
We have lots of exciting opportunities for you to get involved with this work.
Email: customerserviceprogramme@birmingham.gov.uk
Page last updated: 26 February 2024
