A connected council

What we will achieve

Making sure that all our services join up sensibly and run smoothly.

We will:

• have services that run smoothly
• simplify the way you contact us and interact with our services
• personalise our contact with you

How we will do it

We will:

• make sure our 50 most used services are online
• keep all the information on our website up to date
• update you with any progress made on your enquiries

What this means for you

You will:

• only need to give us your information once
• get reminders for your deadlines and appointments so you don’t miss them
• find our services easier to use
• be able to request services whenever you need them, not just during office hours
• have the choice of how to contact us, online or by phone

Page last updated: 8 February 2024