BRUM Account

We have now removed the old online account and have added additional services to the BRUM Account Register for a BRUM account

Tell us if anyone moves in or out of your household

You must tell us as soon as possible if someone in your household reaches their 18th birthday, or someone aged 18 or over moves in or out, as this may affect your bill.

If the change means that there is only one person aged 18 or over in the household, you can claim a single person discount.

If someone turning 18 is a full-time student, you can apply for a student discount.

If someone turning 18 is not a full-time student but child benefit is still being claimed for them, you can apply for a school leavers discount.

For details of other discounts and exemptions

If you are claiming council tax support (CTS), you may also need to notify the Benefit Service of your change in circumstances.

Tell us if anyone moves in or out of your household

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