Good practice resources for care providers

All Providers

• ‘Safe to be me’ – meeting the needs of LGBT people using social care services
• Skills for Care Good and Outstanding Care Guide
• Healthwatch Birmingham quality standards for using citizen involvement and feedback
• Relationships and sexuality in adult social care services
• Watch a YouTube video to identify symptoms of sepsis for people with a learning disability

Care Homes

• Good practice in hydration information
• My Home Life
• National Care Home Open Day
• Using ‘One-page profiles’ in Care Homes
• Supporting military veterans in residential care
• Recognising & preventing delirium

Home Support Services

• Person-centred care and support stories for home care providers
• Your Home Care and Human Rights

Supported Living

• Reach standards
• Best Interests process
• Court of Protection
• Amenity standards for Houses in Multiple Occupation (HMO)
• Skills for Care (Care Certificate)