Quality inspections and guidance on quality ratings and scores
Birmingham City Council and Birmingham and Solihull Integrated Care Board (ICB) have developed an Integrated Quality Assurance Framework (IQAF).
The IQAF applies to all Care Quality Commission (CQC) regulated services commissioned by Birmingham City Council, Birmingham and Solihull Integrated Care Board (ICB), or both, as part of the Integrated Care System.
A notice of contract variation was issued on 28 November 2024 and applies to all current contracts.
Download notice of contract variation.
Care homes
- Care Homes Quality Assurance Framework 2023 – Guidance
- Care Homes Quality Criteria and evidence requirement examples
- Improvement Action Plan template
- Appendix 3 - Joint Quality Assurance Framework - Clinical quality assurance tool
- Care Homes PQAS Guidance
Home Support and Supported Living
- Home Support and Supported Living Quality Assurance Framework 2024 – Guidance
- Introduction of customer feedback adjustment - September 2025
- Recording of Provider Event explaining customer feedback adjustment
- Home Support and Supported Living Quality Criteria and evidence requirement examples
Page last updated: 29 July 2026
