Payment schedules and invoicing
Care homes with and without nursing
Payment of care home placements with and without nursing will be made via scheduled payments. Providers are not required to submit an invoice for payment.
View the care home payments schedule 2023 to 2024
View the care home payments schedule 2024 to 2025
Home support and supported living
You must submit invoices to receive payment for home support and supported living services.
View the home support and supported living invoice schedule 2023 to 2024
View the home support invoice schedule 2024 to 2025
View the supported living invoice schedule 2024 to 2025
You must send invoices to:
home.support.payments.team@birmingham.gov.uk
All invoices must include the following information:
- invoices should be on letter headed paper which includes the address, telephone number and email address of the provider location
- invoice date
- invoice number (your unique reference for the invoice)
- contract reference number (this will start with “FSL” for supported living providers in most instances and “FHS” for home support providers)
- service user reference number (this begins with a “6” or “0”)
- full name of the service user
- full address of the service user
- dates of the service provided (from and to) – in line with the payment schedules
- details of the service provided – hours/days etc (this is service provided not scheduled, for example, a missed call must not be charged for)
- grand total of the invoice
If you do not include all of the above information, we will return your invoice to you and ask for the missing information. This could delay payment.
Page last updated: 29 February 2024
