Help us get the customer experience right for you

We want to provide a customer experience that exceeds your expectations. Help us do this by completing our survey on the BeHeard website

Reservations and returns


You can reserve/hold items directly through the catalogue. If you go to My Account and dashboard you will see the items, you have reserved. You cancel your reservation through the


To return an item you use the appropriate app and not through the Library catalogue. When an item is returned it should be removed instantly from your Library account.

rating button