Key announcements

Due to scheduled maintenance, our 24-hour automated payments line (0121 464 2001) will be unavailable on Sunday 12 July between 8am and midday. We apologise for any inconvenience this may cause. Read the latest advice, information and support about Coronavirus (COVID-19)

Hospital Discharge

If you think you will not have suitable accommodation to return to when you are discharged from hospital you should tell the hospital nursing staff as soon as possible, so that they know that you will be homeless when you are discharged.  They will ask the hospital discharge team to help if they can.

The discharge team may refer you to the Housing Options Service at the council. Someone will need to assess your situation and you may be offered some form of temporary accommodation while your application is considered and enquiries are carried out.