General housing support and advice
General housing support
Housing support is available to residents in Birmingham from the council and other organisations. Types of support include:
Floating support is support from a specialist worker who offers help on a range of different issues. They can help you to find a home or support you to stay in your current home.
They may help you with issues such as:
- money advice
- accessing schools
- registering with a GP
- receiving benefits
- making a claim
The floating support workers may provide specialist support to meet certain needs.
This is housing which may only be available for a few months, or much longer depending on the scheme. It will come with support like that provided by floating support workers.
This will often include support to find and move into permanent housing.
This is housing for people fleeing domestic abuse. Support from staff with experience of working with victims of domestic abuse will be available.
Residents must ensure that they do not share the location of their refuge house.
General housing advice
Below is a list of organisations that can give general housing advice and support on a broad range of topics and issues. There is further information available if you are experiencing domestic violence or abuse.
Out of hours emergency line
If you are homeless, aged 18 years and older and need emergency help, call 0121 303 2296.
If you are homeless, aged 16 or 17 and need emergency help, call 0121 675 4806.
Street Support Network
Street Support Network is an online advice resource that offers advice related to homelessness. Here you can find links to statutory and community-based support organisations in Birmingham.
Housing related support providers
Trident Housing Association – domestic violence refuge / floating support / male domestic violence floating support
Telephone: 0121 633 4644
Offenders and ex-offenders
If you are a professional who wants to refer your client to the project, email or call Cranstoun.
Telephone: 0121 766 1700
Trident Housing Association - Homeless Accommodation
Telephone: 0121 226 5832
Learning disabilities and mental health
Page last updated: 18 September 2023