Scheduled maintenance

Due to scheduled maintenance our Council tax and Benefit claim systems will be unavailable between 7pm and 11pm tonight, Wednesday 26 February 2020. We apologise for any inconvenience this may cause.

Other help & support

  • There are a number of organisations that you can contact for further help. 
  • Childline: Free 24 hour support helpline for children and young people. Tel:  0800 1111
  • Womens Aid:  Free 24 hour helpline for victims of domestic violence. Tel:  0808 2000 247
  • Shelterline:  Free 24 hour helpline giving information on housing. Tel:  0808 800 4444
  • Centrepoint: Free  helpline giving information on youth housing & homelessness (Mon to Fri, 9am to 5pm). Tel:  0808 800 0661
  • Shelter (The Housing Charity): Free  helpline  giving information on housing & homelessness (Mon to Fri, 9am to 5pm). Gateway House, 50-53 High Street, B’ham. Tel:  0344 515 1621/ 0344 515 1800
  • information about finding support and other agencies providing it can be found at www.birmingham.gov.uk/housing
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