Updated plan for waste collections

We apologise for any disruption to our household, rubbish and recycling service, which is a result of industrial action. Find out more about your collection day

Performance: Customer Service Excellence Accreditation

Customer Service Excellence Accreditation

Our Planning and Regeneration Service has successfully retained the national Customer Service Excellence Award for the last 8 years. Since 2012 we have been one of a very small group of organisations who have achieved all of the assessment criteria. If you would like more information about the progress we have made, you can view an extract from the CSE Summary report

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