Due to scheduled maintenance some of our online and payment forms may be unavailable on Wednesday 20 November 2019, 7:00pm to 8:00pm, We apologise for any inconvenience.
Performance: Customer Service Excellence Accreditation
Customer Service Excellence Accreditation
Our Planning and Regeneration Service has successfully retained the national Customer Service Excellence Award for the last 8 years. Since 2012 we have been one of a very small group of organisations who have achieved all of the assessment criteria. If you would like more information about the progress we have made, you can view an extract from the CSE Summary report
The following links are virtual breadcrumbs marking the 9 most recent pages you have visited on birmingham.gov.uk. If you want to remember a specific page forever click the pin in the top right corner and we will be sure not to replace it. .