Performance: Customer Service Excellence Accreditation downloads

• Customer Service Excellence Report

  • Customer Service Excellence Summary Report 2014

    • File type: PDF
    • Size: 59.15 KB
    • Download: Customer Service Excellence Summary Report 2014

• Consultation and Communication Strategy

  At the council, we have a duty to ‘Inform, Consult and Involve’ our customers. We know the value of consultation, and we have outlined what we do to engage with our customers on a regular basis.

  • Consultation and Communication Strategy

    • File type: PDF
    • Size: 227.95 KB
    • Download: Consultation and Communication Strategy

• Planning Performance Reports

  We monitor our performance in key areas closely to make sure that our service is delivering on time and effectively.

  • Annual Planning Performance Report 2017 to 2018

    • File type: PDF
    • Size: 273.32 KB
    • Download: Annual Planning Performance Report 2017 to 2018
  • Your Views Performance

    • File type: DOC
    • Size: 490 KB
    • Download: Your Views Performance