BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

Report a problem with a repair

Report a repair that wasn’t done properly

Use our online form to let us know about a repair that wasn’t done properly. If it was an emergency repair, call us instead.

Next page Property damaged by repair work

Visited pages

The following links are virtual breadcrumbs marking the 9 most recent pages you have visited on birmingham.gov.uk. If you want to remember a specific page forever click the pin in the top right corner and we will be sure not to replace it. .

Council Services

Can’t find the service you are looking for?

A full list of services can be found on our A–Z listings page.

BRUM Account

Report a repair that wasn’t done properly

Social Links